Privacy Policy
Last updated: February 2026
Welcome to HanapKita (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the App.
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to all users of the App, including Service Seekers and Service Providers.
HanapKita operates as a service discovery and communication platform only. We do not directly provide services listed in the App.
2. Information We Collect
2.1 Information You Provide
We may collect the following information when you use the App:
- Full name or display name
- Mobile number
- Facebook username or page name (if provided)
- Service details (category, description, location)
- Profile photos or uploaded images
2.2 Automatically Collected Information
We may automatically collect:
- Device type and operating system
- App usage data (screens viewed, actions taken)
- Approximate location (city or barangay level only)
We do not collect precise GPS location unless explicitly enabled in the future.
3. How We Use Your Information
We use your information to:
- Display service listings
- Enable communication between users
- Improve app functionality and user experience
- Prevent fraud, abuse, or misuse
- Comply with legal obligations
4. Communication Between Users
The App may allow users to communicate via:
- Phone calls
- Messaging platforms (e.g., Messenger)
All communications occur outside the App. We do not read, store, or monitor private messages sent through third-party platforms.
5. Sharing of Information
We do not sell your personal data.
We may share information only:
- With other users as necessary to provide the service (e.g., showing provider contact info)
- If required by law or government authorities
- To protect the rights, safety, or security of users or the App
6. Data Retention
We retain your information only for as long as necessary to:
- Provide the App’s services
- Comply with legal requirements
- Resolve disputes and enforce policies
You may request deletion of your account and associated data.
7. Data Security
We take reasonable measures to protect your information, including:
- Secure servers
- Limited access to personal data
- Regular monitoring for security risks
However, no system is 100% secure. Use the App at your own risk.
8. User Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent where applicable
Requests may be sent to the contact details below.
9. Children’s Privacy
The App is not intended for children under 13.
If we become aware that personal data of a child has been collected, we will take steps to remove it.
10. Third-Party Links and Services
The App may contain links to third-party platforms (e.g., Facebook, Messenger).
We are not responsible for the privacy practices of these third parties. Please review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Continued use of the App after changes means you accept the updated policy.
12. Governing Law
This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012.
13. Contact Us
If you have questions or requests regarding this Privacy Policy:
Email: support@hanapkita.ph
By using HanapKita, you acknowledge that you have read and understood this Privacy Policy.